

92 videos · 3 sectors · 0 lessons
The UDI Ultimate System for Real Estate Investors, Landlords & Property Management Startups
Built by Thelonious C. Jones — the full training system for management, contractors and tenants
Course · Members only
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EVERYTHING INSIDE THIS COURSE
92 lessons. Titles and descriptions are public — the videos, audio and downloads unlock with membership.
- Watch this first: what the UDI system is
- Welcome to the system
- Acknowledgment
- Adverse Situations
- Agreeing Vs The Customer is Always Right
- Breath and Smile
- Communication
- Dealing With Residents
- Distractions
- Emergencies
- Emotions and Control
- Friendly, Not Friends
- Giving Chances and Stories
- Handling Complaints
- Honor to Serve
- I Do Not Know
- Move In-Out Process
- Needy Tenants
- Never Talk About What You Cannot Do
- Open House Showing
- Outdoor Equipment
- Plumbing
- Prioritize
- Protect Your Time
- Questions for Former Landlords or Current Employers
- Questions to Ask When Showing Property
- Raise the Rent
- Red Flags to Look For When Showing Your Property
- Saying No
- Solution Oriented
- Take the Emotions Out
- Tenant Interviewing Process
- Tenant Mentality
- Tips For Move In-Out Inspection
- Tips When Showing a Property
- Vendors and Contractors
- What Makes Your Convo More Important Than Mine
- When New Problems Arise
- Acknowledge
- Agreeing Vs The Customer is Always Right
- Appointments
- Being Cheap and Cutting Corners
- Changes and Delays
- Changes in Price
- Clean and Safe
- Deliveries Vs Store Runs
- Developing Commercial Accounts and Buying in Bulk
- Distractions
- Do it Right the First Time
- Don't Let the Money Blind You
- Dont Let the Client Work For You
- Establish Basic Policy
- Expand Your Business
- Focus on What You Do Best
- Follow Up and Follow Through
- Get Your Team on the Same Page
- Hiring the Right People
- Honor to Serve
- How to Handle Frustration
- I Don't Know
- Making a Decision
- Manage the Worksite
- Mastery
- Maximize Your Day
- Overpromise and Underdeliver
- Pay Attention to Details, The Small Stuff
- Proactive vs Reactive
- Quality Control
- Saying No
- Scheduling
- Solution Orientated
- Take Photos For Proof
- Taking on Too Much Work
- Time Management
- Top Contractor Complaints
- USP
- What You Cannot Do
- Working on the Weekends
- Adding Your Own Flare
- Be Honest
- Communication
- Eviction Process
- False Calls
- Late Rent
- Maintenance Appointments
- Move Out Price List
- Outdoor Equipment
- Renter's Insurance
- Safety
- Water is Our Enemy
- Your Rent May Raise
- Your Responsibility